
Records are products arise naturally from the functions, activities, processes and transactions, substantive and facilitative, of the creating organization. They are all those documents, in whatever medium, received or created by an organization in the course of its business, and retained by that organisation as evidence of its activities or because of the information contained apart from fulfilling the requirement to comply with the relevant laws and regulations. The knowledge contained in records must be captured into the organisation’s memory if it is to be managed and shared for organization prosperity. But the awareness of managing records has not been at par with the increasing acknowledgement of its benefit it has received worldwide. In this book issues on what prevented organization from developing and implementing programmed to retain and preserve its corporate memory is discuss. Also underline the need for organization to change the way it thinks and behaves in order to achieve the goal of managing records. Apparently, there will have to be a cultural shift in an organizationis perception of its records in order to foster awareness of the importance of records management. Information technology developments in the last two decades have created problems and opportunities for records personnel. The materials that now need to be controlled and managed extend beyond the traditional paper based records into web pages and multimedia. The speed of change in technology demands that the records management function is prepared for a new wave of demands in terms of the way information is managed and recorded.
Published by:
Penerbit UKM
Universiti Kebangsaan Malaysia
43600, Bangi, Selangor
Malaysia
Fax no. 03-89254575
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